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Contact

You have a complaint

Has your pension been adjusted to the new rules? And do you have a complaint about your pension? In that case, please contact your pension provider.

Inform your pension provider about your complaint

In the event of a complaint, you must submit your complaint to your pension provider. Check the website of your pension provider to see how you can submit your complaint. You can also call or email your pension provider to ask how you can submit your complaint.

Are you unable to resolve the matter together?

Then you can submit your complaint to an independent organisation. Do you have a pension with a pension fund? Then contact Geschilleninstantie Pensioenfondsen (GIP). Do you have a pension with an insurer or premium pension institution (PPI)? Then contact Klachteninstituut Financiële Dienstverlening (Kifid). You can also always choose to submit your complaint to the court. There are costs involved in that case.

Log in for the contact details

On Mijnpensioenoverzicht.nl you will find the contact details of your pension provider(s). Log in to find the contact details of your pension administrators.